Frequently Asked Questions

💳 What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and Apple Pay.

🚚 What are your shipping fees?

We charge a flat $4.95 shipping fee per order, no matter how many items you purchase.

📦 How long does shipping take?

Orders are processed within 24 business hours and shipped in 1–3 business days. Delivery takes 7–15 business days (USA & UK), and 10–25 business days elsewhere.

🔄 Can I cancel or change my order?

Yes, orders can be modified or canceled within 24 hours of purchase.

📬 When will I receive tracking info?

You'll receive tracking within 7 business days after your order ships. If not, please contact us.

🛃 Do I have to pay customs duties?

Some countries may charge import duties or taxes. These are the buyer’s responsibility and are collected by the carrier at delivery.

📞 How can I contact support?

Feel free to reach out via our Contact Us page — we’re happy to help!